Ask Bob, The Effectiveness Coach®

The 8-Step Gallup Path: The Role Human Nature Plays in any Organization

Gallup has identified and validated a set of eight elements from its database of employee and customer interactions, including 300,000 business units around the world. This Microeconomic path, a behavioral model for organic sales growth, is the most advanced meta-analytics ever on the subject. Step One: Stock Price (Business Value) Increase The first of eight […]

Continue Reading

Better Decision-Making Systems: Moneyball for Managers

Moneyball: The Art of Winning an Unfair Game The book, Moneyball was made into a movie starring Brad Pitt who plays Billy Beane the general manager of the Oakland Athletics baseball team. After a score of losses, faced with rebuilding the team with a limited budget to pay superstars, Beane meets Peter Brand, a young […]

Continue Reading

Gig Workers: Desperate or Satisfied

The Research About Gig Workers Previous research has suggested that those who work in the gig economy prefer it. McKinsey Global Institute found that 30% of independent workers were doing gig work out of necessity, while 70% said it was their preferred choice. An Upwork and Freelancers Union study found that 63% of freelancers choose […]

Continue Reading

Gig Work: The New Employer-Employee Relationship

The Rise of Gig Workers Since the Great Recession, many observers have been fascinated by the rise of “gig workers,” a term for independent laborers who don’t have a traditional employer-employee relationship. Gallup research finds that 36% of U.S.workers participate in the gig economy through either their primary or secondary jobs — jobs with short […]

Continue Reading

You Can’t be “Agile” Without Great Managers

You Can’t be “Agile” Without Great Managers In their book, It’s The Manager, Jim Clifton and Jim Harter said, “Organizations that aren’t agile and that don’t have the capacity to adapt quickly will be overcome by their competitors — or put out of business.” To answer the question, “How can organizations effectively respond to the […]

Continue Reading

How to Manage — and Nurture — Creativity

Corporate Innovation: How to Manage — and Nurture — Creativity In research reported by Jim Clifton and Jim Harter, 30% of employees strongly agree that they are expected to be creative or think of new ways to do things at work. Innovation can no longer be the sole responsibility of R&D departments in a world […]

Continue Reading

The “New” (Remote) Office Trends: Good News/Bad News

The New Office In research reported by Jim Clifton and Jim Harter, 43% of employees report working in a different location from their coworkers at least some of the time. According to a 2016 Society for Human Resource Management (SHRM) benefits survey, 60% of companies offer employees telecommuting opportunities, — a three-fold increase from 1996. […]

Continue Reading

Are Boomers a Burden?

Are Boomers a Burden? According to Gallup research reported by Jim Clifton and Jim Harter co-authors of It’s The Manager (2019), 74% of Americans plan to work past age 65. Millennials are eager to see their careers progress and will leave your company to grow elsewhere. Meanwhile, baby boomers and older workers are reaching or […]

Continue Reading

What Has Changed in the Workplace You Need to Know and Adapt to

What Has Changed in the Workplace? The workplace is changing at a dizzying pace, and it’s hard for organizations to keep up. The primary question has become how do I deal with these changes–not if the changes are coming. The Seven Significant Changes Managers Must Deal With 1. Today’s workforce has far more racial, cultural, […]

Continue Reading

How to Assess and Develop Your Managers

How To Assess, Then Develop Your Managers Billions of dollars are spent each year on manager development. Yet Gallup finds that only one in three managers strongly agree that they have had opportunities to learn and grow in the last year. In my last post I wrote that “The most concise summary from this research […]

Continue Reading